Customer Support

Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will appear. It offers thorough info about all the actions that you can perform on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of instructional video clips explaining how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, check out our extensive FAQ section, which contains questions asked by actual customers and offers real solutions. We regulary "revamp" our FAQ section with new articles in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of tech support engineers available 24-7 and eager to assist you with any issue. Each support ticket you send will be replied to within sixty minutes (the average ticket response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.